Help centre

Medication scheduling

Put every medicine on a real schedule so Today and the family portal stay trustworthy.

Open Medications on the web (or Scan / add from the Family app Today screen). For each medicine add:

  • Name and dose as on the pharmacy label
  • Times of day (morning, midday, evening, bedtime — or custom)
  • PRN / as-needed rules when relevant: indication, max dose, max in 24 hours, notes

After a hospital discharge or refill, re-check the schedule the same day. Label scan on the Family app reduces typing errors.

Staff on facility plans log doses from the Staff app Round screen; families mark Taken / Skipped on Today. Both write to the same history.

Still stuck?

Email us from the contact page — we write a help article the first time a question repeats.