Private family messaging with care context, file sharing, and automatic activity updates for the whole circle.
Care messaging
A private, encrypted group chat built for the care circle. Care updates auto-post. No more WhatsApp groups mixing care updates with everything else.
Dad's care circle
Sarah, Linda, Mark + 1
Sarah (daughter)
Morning everyone. Dad had a good night, ate his breakfast. Did the morning meds go ok?
08:14
Linda (carer)
Morning! Yes, all four taken at 8:15. Attached a photo of the wound on his leg - looking a lot better than yesterday.
08:31
That does look better. I've pinned the photo to his wound care record. Thanks Linda.
08:45
Sarah (daughter)
Appointment reminder
Reminder: GP appointment tomorrow at 10am. I've added it to the calendar and the share link is ready for the doctor.
09:02
Message the care circle...
Conversations, photos, and pinned care record references, all in one thread.
Shared files
End-to-end encryptedDischarge letter – Royal Infirmary.pdf
284 KB · Sarah K.
Wound photo – right ankle.jpg
1.2 MB · Maria P.
GP referral letter – cardiology.pdf
156 KB · Tom K.
All files automatically saved to Document vault
File sharing
Attach hospital letters, wound photos, and appointment notes directly in the conversation. Every file is automatically saved to the document vault.
By the numbers
72%
of care errors involve a communication failure
Source: Joint Commission
3.4 hrs
per week families spend on care coordination calls
Source: AARP
68%
of family carers feel isolated from the care team
Source: Carers UK
1 in 2
families use group chat for care updates, with no audit trail
SeniorGuardCare survey
Messaging features
Send messages to one person or the whole care circle. End-to-end encrypted, stored securely, and fully separate from your personal messaging apps.
Every message triggers an instant push notification. No one misses an update, even if they have the app closed. iOS and Android both supported.
Share a photo of a new medication label, a healing wound, a meal, or simply a reassuring picture of your loved one. Every photo is stored in the care record and visible in context.
Unlike WhatsApp, every message lives inside the care record. Pin important messages to a medication, appointment, or observation. Nothing gets lost in scroll.
Professional carers and family members can be in the same circle but with different message access. Keep clinical notes separate from family chat if you need to.
Every message is logged with a timestamp, sender identity, and read receipts. Available to the account owner on request. Meets GDPR data access requirements.
“The photo sharing is genuinely useful. I can send a picture of how a wound looks at the end of a visit and the family can see straight away. No more trying to describe things in a text message.”
Priya N.
Professional carer, 6 years
FAQ
Yes. All messages and photos are encrypted in transit (TLS 1.3) and at rest (AES-256). No SeniorGuardCare employee can read the content of your messages.
Invite caregivers, share updates, and keep everyone aligned without the group text chaos.
Family messaging included on all plans including Free. No credit card needed.